My husband and I have owned property in Gulf County for over 15 years and have used several local rental agencies to handle our booking, revenue, cleaning, and property management. None of the agencies were able to serve our needs better than Ms. Williams. Not only has she been professional, courteous, and hardworking, but our rental income has steadily increased since we signed with Serenity. Our house is always perfectly cleaned when we arrive and she is readily available to assist with any concerns or requests that both our clients and owners may have. She has consistently booked clients throughout the summer months, holidays, and even in the off season. She quickly notifies us if there are any problems in the house and has a full roster of contacts for any repairs or issues that need to be resolved. She handles it all. Silvia has been flexible, patient, and incredibly easy to work with. I can’t recommend her enough.